The main method for installing Milo software or firmware updates is via the Milo Link mobile app. You can find Milo Link on both the Apple App Store or Google Play Store. Download and install on your mobile, then pair your Milos with the app, following the step-by-step instructions. And of course both Milo Link and all software updates are free.
When a new version of Milo's software is available, the app will notify you when you open the app and reconnect to your powered up Milos. The app will step you through the update process. We recommend you do updates when you have good Wi-Fi access. Always update all your Milos at the same time to make sure they have the same features when grouped. Here is an article showing the process step-by-step on iOS.
If you experience trouble using Milo Link for updates, take a look at this and this article. We have also made available an alternative update method here.
- In Milo Link, unpair each Milo
- in iPhone Settings > Bluetooth > My Devices, remove ("forget") each Milo from the list.
- Do a factory reset on each Milo.
- Pair Milos again in Milo Link
This is most likely to apply when updating from version 6.x.x to 7.x.x or higher.