Using Milo safely

Milo is designed with safety in mind. Like any electrical or electronic device, if used improperly, it has the potential for causing fire, electrical shock, property damage or personal injury. To assure accident-free operation, follow these guidelines:

  • Observe all warnings, precautions, and instructions in the Milo User Guide.
  • Stop use if Milo becomes cracked, punctured, or damaged or if Milo functions in an abnormal manner, produces unusual sounds or smells or becomes too hot to touch.
  • Charge Milo only using the enclosed USB-C cable.
  • If Milo is used around salt water, always rinse Milo thoroughly after each use and let Milo dry fully before storing. While IP67 rated for use around water, salt water is corrosive. Use one of the enclosed rubber plugs for the Milo USB-C port during use to minimize salt water intrusion. Before rinsing Milo, remove the plug, and rinse, dry, and store it separately.
  • Do not attempt to disassemble or repair your Milo. Doing so voids the limited warranty and could harm you.
  • Permanent hearing loss may occur if Milo is used at high volume, with or without headset. To prevent possible hearing loss, limit the amount of time you use Milo or any headphones.

  • Milos have magnets. Read about using Milo around anything sensitive to magnetism here: Milo magnets
  • You can read about pacemaker precautions here: Milo use with pacemakers  
  • Milo has been tested and complies with applicable radio regulations in the USA and Canada (FCC, IC), Australia and New Zealand (RCM), and the EU/UK (ETSI). Milo meets government requirements for exposure to radio waves. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age or health.

  • Your Milo should not be disposed of as unsorted household waste. The Milo and its electrical accessories should be handed over to a certified collection point for recycling or proper disposal at the end of their life.