Troubleshooting

Milo software update using Milo Link

If Milo update stalls or gives an error… ⇒ When you’re ready to install a new software version, first make...

Milo update – troubleshooting step-by-step

NOTE to iPhone users: If you’re having trouble connecting to Milo after the update is installed, do the following: Detailed troubleshooting steps...

A grouped Milo can’t connect or talk to others

On rare occasions, you may experience that someone in the group can’t hear or be heard by someone else, even...

How to avoid audio feedback

When grouped Milos get close to each other, the Proximity Mute feature automatically lowers the speaker volume to avoid creating...

Minimizing noise from a group member

Your Experience:  Someone in your group is talking, but you and/or others can’t hear what they say, even when in...

Milo software update with a wired ethernet connection

Your Experience: Your Milo update fails while you’re using the Milo Link app on a phone or tablet that is...

Mute and unmute your Milo mic

To toggle mute / unmute (your Milo’s microphone on/off), do one quick click in the center of the big round...

Milo does not start up

Normally, you turn on your Milo by pressing the small round power button on the back for about a second,...

Water use: I can’t hear well after Milo was in water

Although Milo is completely waterproof and has an IP67 rating — meaning it can be submerged in up to 1m...