Support

Get instant troubleshooting help on a range of topics, including tech support and questions about an order.

Milo software update using Milo Link

If Milo update stalls or gives an error… ⇒ When you’re ready to install a new software version, first make...

Milo update – troubleshooting step-by-step

NOTE to iPhone users: If you’re having trouble connecting to Milo after the update is installed, do the following: Detailed troubleshooting steps...

Sending Milo logs to the Milo team

If you encounter an issue with your Milo that we can’t immediately help you with, we may ask you to...

How to pair Milo with the Milo Link app

When you want to pair your Milos with the Milo Link mobile app, be aware that Milos do not pair...

Milo does not start up

Normally, you turn on your Milo by pressing the small round power button on the back for about a second,...

I have a question I can’t find the answer to

If you have a question about anything Milo, start by browsing through the extensive set of support articles on this...

Is there a manual?

A printed Quick Start Guide, or QSG, is included in the box with your Milo. The QSG is available in...